Service Order Disclaimer

I understand that a non-refundable deposit is required on all repairs not covered under a product warranty or service contract. Without being notified, I agree to pay up to the minimum approval amount stated on the service order. I understand that PC Repair NY Services will notify me for approval of all repairs that will exceed the minimum approval amount stated on the service order before my product is repaired. If I do not approve of the estimate, the product will be returned to the drop of location unprepared.

I understand that PC Repair NY Services will strive to meet the Estimated Completion Date, but the date may be changed by PC Repair NY Services.

Replacement parts will be new or rebuilt parts that perform to the factory operational specifications of the product.

I agree that PC Repair NY Services technicians may repair all apparent defects unless otherwise requested. PC Repair NY Services may install software, utilize remote access and/or send my product to a regional service center, vendor or third party service, which may be out of state, in order to complete the repair.

I understand and accept that for software installs PC Repair NY Services may accept end user agreements on y behalf.

For no additional charge, PC Repair NY Services will correct any hardware defects in workmanship of the repair services provided they are reported to PC Repair NY Services within 30-days from the date of pick up. This provision does not apply to virus / spyware removal or software repairs.

I understand that I must report any physical damage (i.e., dents or scratches) of my product (s) at the time of pick up/delivery or I waive any claims I may have related to such physical damage.

UNCLAIMED GOODS. I understand that this service form must be presented when picking up my completed product. When my product is complete, PC Repair NY Services will attempt to notify me via U.S. certified mail if they can not contact me via telephone. PC Repair NY Services accepts no responsibility for any product not picked up within 3 weeks after PC Repair NY Services obtains a receipt indicating delivery or attempted delivery of the certified letters was made. I agree that PC Repair NY Services may dispose of any unclaimed goods and herby release PC Repair NY Services and waive any claims regarding such disposal.

By signing below, I agree to a minimum labor charge for troubleshooting my product in the event that such labor charges are not covered by my product warranty or service contract. I agree that charges for parts and labor may apply to the repair services I request if not covered by a product warranty or service contract, and I must refer to the terms and conditions of my product warranty or service contract for information about coverage and applicable charges. For example, problems with product that may not be covered by a warranty or service contract might include damage that is the result of acts of nature (i.e., lightening, floods, infestations, etc.); cleanings, customer adjustments or instructions.

I AGREE THAT I MUST BACK UP MY DATA AND REMOVE ALL MEDIA FROM MY PRODUCT. PC Repair NY Services will NOT back up any data on my computer or other product unless I specifically request PC Repair NY Services to do so for an applicable fee prior to the performance of any repair or service. I, UNDERSIGNED, AGREE THAT PRIOR TO DELIVERING MY PRODUCT TO PC Repair NY Services FOR REPAIRS OR SERVICING IT IS MY RESPONSIBILITY: (1) TO BACK UP THE DATA ON MY PRODUCT; AND (2) TO REMOVE ALL MEDIA FROM MY PRODUCT. FURTHER, I AGREE THAT WHETHER OR NOT I REQUEST PC Repair NY Services TO BACK UP ANY DATA, IN NO EVENT SHALL PC Repair NY Services AND /OR ITS THIRD PARTY SERVICE PROVIDER BE LIABLE UNDER ANY CIRCUMSTANCES FOR ANY LOSS, ALTERATION OR CORRUPTION OF ANY DATA OR LOSS OF ANY MEDIA FROM MY PRODUCT.

I verify that I have read this Service Order Disclaimer and that name, address and phone number listed above in the customer information section is accurate.

Signature: ………………………….                                                   Date: …………………..